New to Zendesk? Get up and running quickly in this 30-minute session. Quickly learn the basics, while laying the groundwork to improve your customer support.
We encourage viewers to follow along using a Zendesk account. To do so, login or start a new trial here. If you have additional questions about our product and pricing, chat with us.
Learn how to set up the basics:
We’ll demonstrate an example of a Zendesk ticketing workflow to improve support for your customers and team.
Improve response times with triggered notifications and macros (preset responses).
